Retail
Delivering an omnichannel user experience
The evolution of technology has significantly changed shopping behavior. Much more likely to provide feedback on their in-store experience, consumers are also using multiple devices and platforms in their shopping journey.
Delivering an omnichannel experience, with a Store Locator, Google my Business and a Presence Management strategy, essential for the retail industry today.
Our selection good habits and high value-added features in the retail field
Moderation of your local pages
Because each store can offer different services, we offer you the possibility to manage your Store Locator local pages separately. Highlight your own service prices, product lines, special offers or even your own job offers. Your opening hours have become complex? Manage them from our Console !
Purely omnichannel features
Click & collect, "pick up in store" category on Google My Business, reservation system on your Store Locator... offer an omnichannel experience to your users. If you book slots for private visits, also opt for virtual or real appointment booking, a strong trend in retail today, especially since the Covid-19 pandemic.
Local reviews management
With our Console, you get centralized management of your Google My Business listings, with an infinite number of response templates and an engine that allows you to identify the main reasons for satisfaction and dissatisfaction.
Multicasting your network
Adopt a Presence Management strategy, ensure a better visibility and increase your performance thanks to a harmonized distribution of your data on the key platforms selected by evermaps: Google My Business, Apple, Waze, Facebook, and Tom-Tom and Here GPS.
Performance measurement
Get access to a complete analytics, thanks to an aggregated view, with a display of your store's average statistics and possibilities to compare performances between groups of stores (in malls vs. in the city, in the south vs. in the north, according to services...).
Are you interested in our solutions, a demo of our Console or an audit of your ecosystem ?
Our teams are available with the chat at the right-bottom of the screen or through the form below.
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